Responsible Gaming
at 45db — Your Safety Comes First
45db is committed to providing a safe, fair, and transparent gaming environment for all players in Bangladesh. Our responsible gaming programme gives you full control over your account activity — from deposit limits and session reminders to full self-exclusion.
Our Commitment
Gaming Should Be Fun, Not a Burden
At 45db, we believe that online betting and casino gaming are entertainment activities best enjoyed responsibly. For the vast majority of players across Dhaka, Chittagong, Sylhet, and every corner of Bangladesh, a session on 45db is a pleasurable way to engage with cricket markets, slot games, or live casino tables — nothing more.
However, we are equally aware that for a small number of individuals, gambling can become problematic. Problem gambling does not discriminate — it can affect anyone, regardless of income, background, or how long they have been playing. Recognising this reality, 45db has built a comprehensive suite of responsible gaming tools directly into the platform, available to every registered player at no cost and with no restrictions.
The tools described on this page — deposit limits, session time limits, cooling-off periods, and self-exclusion — are not bureaucratic formalities. They are genuine protections that we actively encourage every 45db player to review and configure according to their own needs and circumstances. Setting a deposit limit does not affect your ability to enjoy the platform; it simply ensures that your gaming activity stays within the boundaries you have chosen for yourself.
This page explains your rights as a player, the tools available to you, the warning signs of problem gambling to watch for, and how to reach our support team if you need help. All services and tools described here are available in English, 24 hours a day, seven days a week, Bangladesh Standard Time (BST, UTC+6).
Play Within Your Means: Never gamble with money you cannot afford to lose. Set your limits before you start each session and treat your deposit budget the same way you would any other entertainment expense. 45db's responsible gaming tools make this easy to manage directly from your account dashboard.
Need Immediate Help? If gambling is causing financial or emotional distress for you or someone close to you, contact our responsible gaming team at [email protected] with the subject line "Responsible Gaming Request". Our dedicated team responds within one business hour, 24/7.
Core Principles
Six Pillars of Responsible Play at 45db
Every aspect of the 45db platform is designed with player wellbeing in mind. These six principles guide how we build features, train our support team, and respond to player concerns.
Strict Age Verification
Every new 45db account is subject to age verification before any deposits are accepted or games are played. Players must confirm they are 21 years of age or older. Identity documents may be requested at any point in the account lifecycle to confirm age compliance. Accounts found to belong to under-21 players are closed immediately and all funds returned.
Deposit Limit Controls
You can set a daily, weekly, or monthly deposit limit on your 45db account at any time from the account settings panel. Once a limit is set, it takes effect immediately and cannot be increased for a minimum of 72 hours — this cooling period prevents impulsive decisions. Decreasing a limit takes effect instantly, giving you tighter control when you need it most.
Session Time Reminders
45db can alert you when you have been playing continuously for a set duration — 30 minutes, 1 hour, 2 hours, or a custom interval of your choice. When the reminder triggers, you will see a notification asking whether you wish to continue or end the session. This simple tool helps prevent the "time blindness" that extended gaming sessions can create.
Cooling-Off Periods
If you feel you need a short break from the platform, you can activate a cooling-off period of 24 hours, 48 hours, 1 week, 2 weeks, or 1 month. During a cooling-off period, your account remains open and your balance is preserved, but you are unable to log in, place bets, or make deposits. The period cannot be cancelled once activated.
Self-Exclusion Programme
For players who feel they need a more permanent break, 45db offers self-exclusion periods of 6 months, 1 year, 2 years, or permanent exclusion. During self-exclusion, your account is fully suspended, and 45db will make reasonable efforts to suppress any marketing communications to you. Self-exclusion requests are processed within 24 hours of submission.
Reality Check & Loss Limits
In addition to deposit controls, 45db players can set a maximum loss limit per session. When this threshold is reached, the platform automatically ends the session and displays your net result for the day. This feature is particularly valuable for live casino and sports betting, where the pace of play can make it easy to lose track of cumulative spending.
How to Use the Tools
Your Responsible Gaming Toolkit
All responsible gaming tools are accessible directly from your 45db account settings. No additional verification or approval is required to activate any of the following features — they are available instantly, at no cost, to every registered player.
Cap how much you can deposit in a given period to keep your spending predictable and within budget.
Take a structured break from the platform for a fixed period without permanently closing your account.
Request a long-term or permanent suspension of your account if you feel gambling is no longer something you can control safely.
Receive on-screen notifications when your active session reaches your chosen duration threshold.
Know the Signs
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Being able to recognise these warning signs early — in yourself or in someone you know — is the first step toward getting support before the situation escalates.
Spending more money on gambling than originally intended, or increasing bet sizes to maintain the same level of excitement.
Chasing losses — continuing to gamble after losing in an attempt to win back money that has already been spent.
Neglecting work, family, social responsibilities, or personal health due to time or money spent on gambling.
Feeling restless, irritable, or anxious when attempting to reduce or stop gambling activity.
Borrowing money from family, friends, or financial institutions specifically to fund gambling sessions.
Concealing the extent of your gambling activity from people close to you, or feeling shame or guilt after a gaming session.
Turning to gambling as a primary way to cope with stress, anxiety, depression, loneliness, or other emotional difficulties.
Repeatedly failing to stick to self-imposed limits, or making and breaking promises to yourself or others about stopping.
If you recognise three or more of the above signs in your own behaviour, we strongly encourage you to contact the 45db responsible gaming team at [email protected] to discuss your options. You can also request an immediate self-exclusion or cooling-off period at any time — these requests are honoured without question and without delay.
Self-Assessment
Ask Yourself These 10 Questions
Honest self-reflection is one of the most powerful tools for maintaining a healthy relationship with gambling. Review each question below. If you answer "yes" to two or more, consider reaching out to our support team for a confidential conversation.
Personal Gambling Self-Assessment
Reflect on your gambling behaviour over the past 30 days
Have you gambled with money that was set aside for essential expenses such as rent, food, transport, or utility bills?
Have you felt the need to bet with larger and larger amounts of money in order to get the same feeling of excitement or satisfaction?
Have you spent more time gambling online than you originally planned when you logged in?
Have you tried to win back money you had already lost by placing additional bets in the same session or on the same day?
Have you borrowed money — or considered borrowing money — from any source in order to continue gambling?
Have you hidden your gambling activity, or the amount of money involved, from a family member, partner, or close friend?
Have you missed work, study, or important family events because you were gambling or thinking about gambling?
Have you felt guilt, shame, regret, or anxiety specifically because of your gambling activity in the past month?
Have you used gambling as a way to escape from stress, personal problems, or difficult emotions rather than purely for entertainment?
Have you promised yourself or someone else that you would stop or reduce your gambling, and then found yourself unable to follow through?
Protecting Minors
Keeping Under-21s Off the Platform
45db enforces a strict minimum age of 21 years for all registered players. This is not merely a checkbox — it is a fundamental safeguard that we enforce through document verification, transaction monitoring, and ongoing account review.
If you share a device with younger family members or use a shared computer in your home, we recommend taking the following precautions to prevent underage access to the 45db platform:
- Never share your 45db login credentials with anyone, including family members.
- Enable a device password or PIN lock on any device you use to access 45db.
- Log out of your 45db account after every session — do not rely on the browser's auto-fill feature.
- Consider using parental control software on shared family devices to restrict access to gambling websites.
- Store your bKash, Nagad, or Rocket account details securely and do not save payment credentials in your browser on shared devices.
If you suspect that a minor has accessed or registered a 45db account, contact our support team immediately at [email protected]. We will prioritise such reports and take immediate action, including account suspension and full refund of any deposits made.
Minimum Age
21+
No exceptions. Age verification is mandatory for all accounts before first deposit.
KYC Verification
Identity documents are reviewed by our verification team before any account is approved for real-money play.
Document Review
National ID, passport, or driving licence may be requested at registration or at any subsequent point during the account lifecycle.
Instant Closure
Any account confirmed to belong to a player under 21 is closed immediately and all associated funds are returned to the payment source.
Get Help
Reach Our Support Team
You are never alone. If gambling is becoming a problem, our responsible gaming specialists are ready to help — confidentially, without judgement, any time of day or night.
Email Support
Send your responsible gaming request, self-exclusion application, or any concern to our dedicated team. Responses within one business hour, 24/7.
[email protected]Live Chat
Access the live chat feature from within your 45db account dashboard. Our support agents are available around the clock in Bangladesh Standard Time (BST, UTC+6).
Available in Account DashboardSelf-Exclusion Request
To request an immediate self-exclusion, email us with the subject line "Self-Exclusion Request". Your account will be suspended within 24 hours of your request being received.
[email protected]Enjoy 45db — Play Smart, Stay in Control
When you game responsibly, every session on 45db is a positive experience. Explore our games, check our FAQ, or log into your account to configure your responsible gaming settings today.